Archive for February, 2015

 

End of life for Windows 7 and your options

 

For those with laptops who did not get a disk with their system the Windows 7 ISO downloads direct from Microsoft servers are no longer available to the public and free mainstream support for Windows 7 is also no longer available – as of January 13 this year.

End of mainstream support for Windows 7 means you cannot call Microsoft for free help if your system is broken. Because mainstream support has ended means extended support phase had begun, so you will still receive critical system patches and security updates and all security related updates via the usual update service will continue for the time being.

We provide a local service in Perth Western Australia, and a remote service to login and fix your computer anywhere in Australia for standard support fees. Contact us for remote support pricing or to book a support session online. We provide Microsoft Certified technical support and you can pay by credit card or paypal. We can remove malware, carry out a security scan, fix slow computers without the need for an onsite technician.

 

 
 
 

Keeping your iphone or android charged on the road

pqi

 

These 5200mAh charge bricks can get pretty expensive. I’ve seen them around for $99, the incase 2500mAh power brick at Apple store is currently selling for $49.

The thing to remember about power bricks is the power comparison to what you are charging. The ipad rechargeable battery is 11,560mAh while the iphone 5s is 1,570mAh. In our testing we found the PQI will save our ipad from crashing in the middle of the day but don’t expect a full charge or multiple charges.

However, with the iphone 5S we could charge 4 times on a single full charge. The blue power meter LED on the face of the PQI has 4 LEDS to indicate the charge level. 4 LED lights usually does mean 4 full charges.

We liked it so much we have been using it for months now and we are so happy to recommend it we are giving it away FREE to anyone who joins our exclusive email list and book a support or repair call to the end of March (2015).

Please note this offer is subject to stocks availability and cannot be backordered, exchanged or replaced with other offers.

 
 
 

Dust is the enemy of computers.

dust-computer

Computers attract dust because of the negative air pressure, fan systems and no filters in your average generic computer case. The examples in the pictures might look like computers that are 6 or 7 years years old, but both are generic systems,  less than 2 years old and suffered hardware and hard drive failures as a result of dust.

Dust affects a computer in various ways:

  •  The dust creates a blanket or insulating layer that makes computers run at elevated temps – running at high temps reduces lifespan by up to 70% especially in workshops and factory settings
  • dust creates ESD (electro static discharge). We see many computers with dust build up every year that did not survive a power surge.
  • dust makes the computer fans noisy and ineffective to keep temps down and maintain air flow

A computer with no build consideration for dust is a problem for offices everywhere, worse in workshop settings and can be very uneconomical because hardware or computers need replacing too often or short of expected life span. However, the two computer interiors in the image above are from home offices in the suburbs. Cleaning dust from a computer using canned air is not advised because most types of canned air are not air, but chemicals that create air pressure which in our experience can also be hazardous to the frail electronics of computers if turned on an angle. Vacuum cleaners are probably the least effective way to clean dust in a computer.

Minimizing dust build up in computers.

In heavy dust prone areas dust safes are available that are expensive, imported hardware. But for small home based business, workshops and trade shops dust can be minimised with the concept of positive air pressure. This is possible with small tower PC’s (laptops are more prone to dusty demise and cannot be cleaned easily).

positive-pressure

Using a particular type of case with modified fan systems and dust filters we are able to significantly reduce dust build up. The dust filters are very easily removed for cleaning every 6 months or so. The cases (chassis) are small (mid towers)  and light and cost no more than our custom build model with SSD advertised on our new computers page.

VSP-5000

In Perth or anywhere in Australia contact us to place an order or for more information. We specialise in small business and the home/home office IT settings.

 

 
 
 

The best and worst of hard drives in 2015 according to a large data center

I remember back in the early years we tech people used to refer to Seagate drives as the technicians choice. I’m not really sure where or how that preference for one drive over any other started because I always found all non-enterprise hard drives to have a potential to fail, and in servers I have seen my share of hard drive failures in expensive enterprise class drives.

There are some new technologies around now. Hitachi Global Storage Technologies or HGST drives (since 2012 owned by Western Digital after a buyout from Hitachi HGST). These are innovative technologies fast becoming know for their reliability. The new 6TB storage drives are filled with Helium.

So, the best and worst of them all from the Backblaze data centre who kept detailed records of all their hard drive failures.

HDD-failure-rates

 

It is important to have a good maintenance plan for hard drives to keep your drive in top performance. Call for onsite maintenance or bring your computers to us at least once a year for a good check up and maintenance.