Archive for March, 2017


How to clean dust from your computer – and how not to clean dust from your computer or laptop

dust build up can dramatically affect performance and lifespan


Let’s face it, dust is very destructive for electronic components and circuit boards. It has bacteria, human skin cells, even meteorite particles according to one wikipedia article. On circuit board dust also carries or creates static electricity. If you have doubt about the destructive power of dust in relation to computers and laptops consider that for over 20 years I have been attending to computers onsite which freeze, or especially randomly restart. On many occasions all these computers needed was a de-dust to resolve the issues. Over time static discharge can seriously reduce the lifespan of a computer, let alone affect performance and stability.

Noisy fans and PSU’s should never be ignored on laptops either and is a sure sign of dust accumulation. The big 3 no-no’s and most commonly used methods for cleaning dust are the house or car vac which is especially damaging, a garage air compressor which carries moisture and creates static by the sheer force of air, and so called canned air, which is refrigerant based and incorrectly called canned air.

With every computer service, maintenance, or security checkup (you should have your computer serviced once a year at least) we will de-dust your laptop or PC with ESD-safe equipment. Some limitations may apply, including access restrictions.

ESD safe dust cleaning


Please inquire to see if your laptop can be accessed for ESD-safe dust clean when having your next service.

For industrial dust build up, a de-dust should be a serious maintenance issue to avoid buying a new machine often because of dust.




Tip: using the date option to arrange everything

You download something, it disappears into the downloads folder and you can get frustrated scrolling down the list looking for the download that may not have a readily identifiable title. For downloads, photos, documents and videos the date arrange function can be very useful to busy people or the more organised types.

In Windows 10 you can right click the folder you would like to use the arrange by set to and choose the arrange sub menu. A small tip often overlooked.


Why is my internet so slow?


Internet performance issues can be quite frustrating because of all the different reasons why your internet might be so slow. Even for tech savvy people dealing with your ISP helpdesk can be problematic when the real problem has not yet been identified and may not be easily identified by telephone helpdesk.

Some of the common causes of slow internet are:

  • not the internet itself but a cluttered or infected computer
  • a faulty or outdated modem
  • distance from the exchange may cause slow connection

The first step to start looking at this problem is to determine your internet speed. The most reliable testing for internet is via mlab who have partnered with google to run consumer speed testing. You will find the internet speed test from mlabs here.

While you are here, how does your small business website meet the new mobile friendly standards? You can check that out at the google mobile test page.

Need online tech help? Visit our online help desk service – Australia wide 7 days a week.